Effective Date: 9 June 2026
At Dollarwaystore, we aim to process and deliver orders as efficiently and clearly as possible.
Dollarwaystore is operated by Easy Group Kft., a limited liability company registered in Hungary.
1. Shipping Area
We currently ship within Hungary.
Orders are shipped to the delivery address provided by the customer during checkout. Customers are responsible for making sure the shipping address is complete, accurate, and up to date before placing an order.
2. Shipping Cost
We offer free standard shipping within Hungary for orders placed through www.dollarwaystore.com.
The standard shipping cost is 0 HUF and will be shown in the cart or during checkout before payment is completed.
3. Shipping Carriers
Orders may be delivered through courier and delivery services operating in Hungary.
Depending on the delivery address, parcel size, product type, item weight, and delivery method available for the order, shipments may be handled by carriers such as:
Magyar Posta
MPL
GLS Hungary
DPD Hungary
DHL
UPS
FedEx
Packeta
Foxpost
Express One
Sprinter
The available delivery method for your order will be shown during checkout where applicable, or provided after dispatch if the courier is assigned during fulfillment.
If you have a specific delivery request, please contact us before placing your order at support@dollarwaystore.com. We will do our best to assist, but we cannot guarantee that every carrier request can be accommodated.
4. Processing Time
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays are usually processed on the next business day.
Processing time may be affected by order volume, product availability, payment verification, item size, or special handling requirements for large or heavy furniture items.
5. Delivery Time
The estimated standard delivery time is usually 5–7 business days after dispatch, depending on the delivery address, product type, item size, courier service, and any delays outside our control.
Delivery times are estimates only and are not guaranteed.
Large or heavy furniture items may require additional delivery handling time depending on the size, weight, delivery location, and courier availability.
6. Tracking Information
Where tracking is available, tracking details will be sent after dispatch to the email address provided during checkout.
Please allow some time for tracking updates to appear. Tracking information may take 24–48 hours to update after the parcel is handed to the courier.
A lack of immediate tracking updates does not always mean there is a problem with the shipment.
7. Delivery Delays
Delays may occur due to factors outside our control, including courier disruptions, severe weather, public holidays, high order volume, peak delivery periods, technical issues, or other logistics-related circumstances.
If there is a significant delay with your order, please contact us at support@dollarwaystore.com with your order number so we can review the issue and assist where possible.
8. Incorrect or Incomplete Shipping Information
Customers are responsible for providing a complete and accurate delivery address at checkout.
Dollarwaystore is not responsible for delays, failed deliveries, returned parcels, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will try to help, but we cannot guarantee changes once an order has been processed, dispatched, or handed to the courier.
9. Failed Delivery or Uncollected Parcels
If a parcel is returned to us because delivery could not be completed, the parcel was refused, or it was not collected from a pickup point or courier location, we may contact you to arrange re-delivery where possible.
Additional shipping charges may apply for re-delivery, unless applicable law requires otherwise or the failed delivery was caused by an error on our side.
10. Damaged or Missing Deliveries
If your order arrives damaged, appears incomplete, or you believe the parcel is missing, please contact us as soon as possible at support@dollarwaystore.com.
In your message, please include:
Your order number
Your full name
The email address used for the order
A short description of the issue
Clear photos of the product, packaging, and shipping label where available
We will review the issue and assist according to the situation and applicable consumer law.
11. Large or Heavy Furniture Deliveries
Some furniture items may be large, heavy, or require special courier handling.
For large or bulky products, delivery may depend on item size, weight, courier availability, building access, delivery address, and local delivery conditions.
Customers should make sure that the delivery address is accessible and that the ordered item can fit through entrances, stairways, elevators, hallways, or other access points where applicable.
12. Contact Information
If you have any shipping questions, delivery concerns, or order status requests, please contact us using the details below:
Legal company name: Easy Group Kft.
Full legal form: Easy Group Limited Liability Company
Brand name: Dollarwaystore
Website: www.dollarwaystore.com
Email: support@dollarwaystore.com
Phone: +36 30 615 0402
Business address:
Vörösvári út 45
Budapest, 1034
Hungary
Adószám: 24179948-2-12
Company Registration Number: 12-09-008271
Business Hours:
Monday–Friday: 9:00 AM–5:00 PM Hungary Time
We aim to respond to customer messages within 24–48 business hours.